Health and Safety

Welcome back to in-person performances at the Hylton Center. Details about current protocols are below and will be updated as information evolves. Explore the season

What to Expect

Do you have a vaccination requirement for indoor events and performances?

Beginning May 2, 2022, audience members will not be required to show proof of vaccination or a negative Covid-19 test result for most events except when required by the event organizer or artist. If proof of vaccination or a negative Covid-19 test result is required for a specific event, it will be indicated on the webpage with event details.

Are face coverings required for indoor events and performances?

As of May 2, 2022, face coverings are recommended for indoor events at the Hylton Center. 

How will seating work? Can I sit next to my friends and family?

The Hylton Center is seating all seats in our venues. Most events are on sale with reserved seating. General admission events are seated on a first-come, first-served basis. 

Upon arrival, patrons may present a digital or physical ticket to be scanned. If you require accessible seating or other seating accommodations, please reach out to ​or call 703-993-7700.  

The Hylton Center reserves the right to reseat patrons based on new guidelines and information. 


How long will performances be? Will there be an intermission?

Most performances will have an intermission. Please check our calendar to view performance run times.  

How many people will be attending this event?

Merchant Hall is open at full capacity and is an 1123-seat venue. Gregory Family Theater is a 242-seat venue. 

Will there be pre or post performance events?

The Hylton Center will be resuming pre and post events for performances, such as our Pre-Performance Discussions. Please see the calendar for specific event information. 

Where do I park? Is Accessible parking available?

Free parking is available directly behind the Hylton Center in Tower Lot.

A drop-off circle is available directly in front of the main entrance to the Hylton Performing Arts Center. A number of wheelchair accessible parking spaces are available in the primary parking area, in proximity to the entrance, as well as behind the venue in Tower Lot. 

How early can I arrive at the venue?

The check-in area and the venue will open one hour prior to the performance time. Seating will begin 30 minutes prior to performance start time. 

Will restrooms be available? How often will they be cleaned?

The restrooms in the Hylton Center will be open at full capacity. Restrooms are cleaned frequently according to Mason's guidelines.  

Are there any other venue policies I should be aware of?

For our full list of venue policies such as lost tickets, late seating, inclement weather, etc, please visit our “At the Hylton Center” webpage, under House Rules and Helpful Information. 

Will concessions be available? Can I bring my own food and drink?

Beverages and snacks are available for purchase before the performance and at intermission. Learn more about options. 


Ticket Information

How do I purchase tickets?

Tickets for events presented by the Hylton Center can be purchased online at, You may call 703-993-7700 to purchase tickets over the phone, or you can visit the Ticket Office in person during our regular business hours.   

Subscriptions and tickets for winter/spring 2022 events are available to Friends of the Hylton Center beginning October 5 at 10 a.m. and to the general public beginning October 12 at 10 a.m. 

What if I need accessible seating?

If you require accessible seating, please indicate so when purchasing your ticket. Our team will contact you regarding any accommodations needed for your visit. You may also contact us at ​or call 703-993-7700 and visit our accessibility page to learn more. 

Can I print my own ticket or present my ticket on my phone?

Yes, when you purchase your tickets, select the digital ticket option in the cart online or let the ticket seller assisting you know your preference. You will receive an email from with a link to either print your tickets or open up digital tickets on your phone. When presenting your tickets to an usher, please make sure the barcode is visible and turn up the screen brightness on your phone.  

Where do I go to pick up my tickets on the day of the performance?

Ticket pick-up, or Will Call, will be located at the Hylton Center Ticket Office, right inside the Hylton Center lobby, beginning one hour prior to the start of events.  

Can I buy a ticket at the Ticket Office right before the event?

If tickets are still available for sale, you may purchase your ticket at the Ticket Office beginning one hour prior to the start of events taking place in Merchant Hall. Credit cards, cash, and checks will be accepted. 

What if I am sick and unable to attend the performance?

Please contact the Ticket Office before the performance to let them know that you will not be able to attend. The Ticket Office will assist you in either donating the value of your tickets back to the Hylton Center or receiving an exchange voucher for the value of the tickets which may be used for future purchases.  

Ticket Options: 

  • Donation: Donate the cost of the tickets back to the Hylton Center as an in-kind contribution and receive an acknowledgement letter for tax purposes from the GMU Foundation. 

  • Exchange Certificate: The certificate is valid for other in-person ticketed events in the Hylton Presents  season, the Family Series, Hylton on the Hill Series, or Matinee Idylls Series.

Can I purchase tickets to these performances as a subscription?

Season subscriptions are available for Hylton PresentsMatinee Idylls and Hylton Family Series events in January through May. 

Mask Policy

As of May 2, 2022, face coverings are recommended for indoor events at the Hylton Center.

From May 2, 2022 onward, the Hylton Center's mask policy will reflect the current policy of George Mason University. If the university's policy changes, the Hylton Center's policy will change accordingly.

Vaccination Policy

As of May 2, 2022, audience members will not be required to show proof of vaccination or a negative Covid-19 test result for indoor events at the Hylton Center.

If face coverings, proof of vaccination, or a negative Covid-19 test result is required for a specific event, it will be indicated on the webpage with event details.